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A flat rate of $
11.00
will be added to each order
for shipping, regardless of
the number of items ordered.
See our Customer
Service
page for details.
Site
Directory
Falling Brook Enterprises
Brenda Lawrence
6769 Amber Ridge
Middleville, MI 49333
Telephone orders accepted
Mon-Thur 12-8 pm,
Fri-Sat 12-5 pm EDT.
( 269 ) 795 - 2125
Email
address:
brenda@
modelhorsecollector.com
We reserve the right to limit
quantities on all orders.
*Items painted
individually.
*Actual product may differ slightly from picture.
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Welcome to ModelHorseCollector.com,
serving the model horse
hobby since 1996. We
encourage you to visit the
Customer Service page for additional information and
answers to frequently asked questions. Saddle up and enjoy!
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For the past 15 years, we have provided many channels to place your model horse
orders including Mail, Telephone, and Email (we do not encourage the
sending of credit card information via an email message).
For those with
busy schedules who would prefer to place their orders through a
SECURE ON-LINE ORDERING channel, we have added a shopping cart
system to our web site, using the latest Internet SSL technology.
Please note that this SECURE ON-LINE ORDERING channel is used
to securely submit your orders to us for processing. Your
credit card will not be charged until the day your order leaves our
warehouse. You may see our name listed as "Falling Brook
Enterprises" on your credit card statement.
When you have
finished placing items in your shopping cart and have
proceeded through the check out, you will be given an order
confirmation number. A confirmation message will be sent within
24-48 hours after receipt of the order to the email address given
during the order process. (A valid Email address is
required). Our shopping cart will provide cost of merchandise only.
Shipping charges will be added to your order when it is shipped, per
our Shipping Policy below.
Domestic postage/shipping
rates
are
$11.00 per
order shipped UPS. Orders that
are divided into multiple shipments will be charged $11.00 for each
order shipped.
Insurance is purchased from the shipper for the
full purchase price on all packages (included in the cost above).
Orders are shipped via UPS Ground
Service to continental 48 states only. Orders
outside of the continental 48 states (i.e. Hawaii and Alaska) will
be shipped via USPS Priority Mail at an additional cost. Shipping
charges include insurance for damage by carrier.
RETURN
POLICY
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In an effort to keep prices down, all return
requests must be made within 10 days of delivery.
Return requests are accepted by email or by telephone.
Return authorization must be obtained before returning item(s). Returns
will not be accepted without prior authorization.
Authorized items must be returned in "like-new" condition in
original packaging. Shipping
costs for items returned will not be
refunded. Please feel free to contact us with any
questions you may have.
See our
Customer Service
page for more information.
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Now accepting PayPal
funds
for purchasing items. Please
contact us for details.
Find bargains on your
favorite collectibles!
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Please note:
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Inventory
levels fluctuate on a daily basis.
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Postage will be applied to the
additional shipment(s) as defined above.
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We reserve the right to
cancel orders for back-ordered items that are out of stock for an
extended period of time due to seasonal or production delays.
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Feel
free to contact us with any comments or questions you may have.
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